The position of your meter has no bearing on the ownership of the pipe you are responsible for the service pipe running to the property boundary regardless of where your meter is please see the code of practice for further information.
Where to find your water meter.
Typically it will be located on the perimeter of the house since that is where the water first enters your house.
Make a note of the black numbers.
To check this take a meter reading turn off the water in the house and take a reading an hour later.
The first step is to physically search for your house s main water shut off valve on the inside of the home.
You can find out more about what water meters look like and where they are fitted here.
We are open monday friday from 8am 8pm and saturday from 8am 4pm excluding bank holidays.
If you can t find your meter please ring our customer service team 8 30am 5 30pm mon fri and we ll help you to locate it.
Smaller water meters may be installed internally near to where the water pipe enters the premises just like in your home.
These are used to monitor your water usage.
At smaller business premises.
This meter contains a round gauge with numbers that resemble an odometer on a car or it may be digital which allows the water agency to remotely read the meter.
Use our app to find your meter location.
Please call 08 9273 4520 to make an appointment to inspect these records.
When you re on the go from morning to night it s a great way to help life flow smoothly.
Water meters record your home s water usage for a given period in gallons or cubic feet depending on the utility agency s preference.
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If you re having problems locating your meter please call our water meter team on 0345 072 6065.
Don t forget to record the date of your reading.
Our mobile app is the quick easy way to find your meter location send a water meter reading pay your bill and report a leak wherever you are.
When submitting a meter reading only read the black numbers and ignore the red numbers one cubic metre 1 000 litres.
Water corporation maintains records for all land including the name and address of the owner of the land the account number charges and unpaid charges.
Three ways to quickly locate the water shut off valve find the water shut off valve on the inside perimeter.
Most water meters are a digital.
If your meter readings are high you may have a leak on your supply pipe.
Find your local water supplier.
Avoid frozen or burst pipes.
You may also like to read your meter to see how much water you use during a day or week or to confirm that the latest meter reading on your bill is accurate.
